Shipping & Delivery
At iaso X, Co., we are committed to delivering your orders safely and efficiently. Please review our shipping and delivery policy below.
Order Processing
We aim to process and ship your order as quickly as possible.
- Orders are typically processed within 2–5 business days after payment confirmation
- Once processing is complete, orders are usually shipped on the next business day
- Please ensure that your product selection (model, color, etc.) and shipping information are correct when placing your order, as we may not be able to modify it once processing begins
- During holidays, peak seasons, or promotional events, processing times may be slightly longer
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and shipment details.
Shipping costs are calculated based on package weight, shipping method, and destination, and will be displayed at checkout before payment is completed.
Order Tracking
After your order has shipped, tracking information will be sent via email.
- Please allow up to 24 hours for tracking updates to appear in the carrier’s system
- Customers are responsible for monitoring shipment status and responding to any delivery notifications if required
- If a package is returned due to failed delivery attempts, incorrect address, or lack of response, additional shipping fees may apply for reshipment
Delivery
Delivery times may vary depending on your location and the selected shipping method.
- Orders may be delivered by local postal services or courier partners
- If no one is available at the time of delivery, the carrier may leave a notice or attempt redelivery
- Delays may occur due to carrier issues, weather conditions, or other factors beyond our control
Taxes & Duties
For international orders, import duties, taxes, and customs fees may apply once the shipment reaches the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer. We recommend contacting your local customs office for more information.
Customs Regulations
Customers are responsible for ensuring that ordered items comply with local import regulations. iaso X, Co. is not responsible for shipments that are delayed, restricted, or rejected by customs authorities.
Foreign Transaction Fees
All payments on our website are processed in U.S. Dollars (USD).
If your payment method uses another currency, your bank or card issuer may apply a currency conversion rate or foreign transaction fee. These fees are determined by your financial institution and are not controlled by us.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Orders are processed quickly, and once an order has been processed, packed, or shipped, we may not be able to make changes or cancellations.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
iaso X, Co.
- Email: service@iasobuddy.com
- Phone: (866) 427-6998